Data Requests (GDPR/CCPA)
Last updated: 29 September 2025
Your Privacy Rights
Under GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), you may request:
Access – obtain a copy of the personal information we hold about you.
Correction – update or correct inaccurate details.
Deletion – request that we delete your personal data, subject to legal limitations.
Opt-out – restrict or object to certain types of processing, including the sale of personal information (where applicable).
How to Submit a Request
To exercise your rights, you can:
- Email us at [email protected] with the subject line “Data Request”, or
- Submit a ticket via our Contact page.
Please include your full name, the email address associated with your use of the Site, and a clear description of your request. We may ask for proof of identity to protect your data.
See also our Privacy Policy.
Verification Process
To protect your data, we may request additional information to verify your identity (e.g., confirming access to the email on file or providing limited documentation). If we cannot verify your identity, we may be unable to fulfill your request.
Response Time
We aim to respond within 30 days (GDPR) and 45 days (CCPA). Where reasonably necessary and permitted by law, we may extend these periods (e.g., an additional 30 days under GDPR or 45 days under CCPA) and will notify you of the extension and reason.
California Privacy Requests (CCPA/CPRA)
California (CCPA/CPRA). In addition to the rights above, California residents may: (i) opt out of “sale” or “sharing” of personal information (as defined by law), (ii) limit the use and disclosure of sensitive personal information (where applicable), and (iii) use an authorized agent to submit requests on their behalf (subject to verification). You can manage ad/analytics cookies that may be considered “sharing” in Cookie Preferences and submit other requests via [email protected] or our Contact form. See our Privacy Policy for details.
Request Form
What to include in your request
- Full name
- Email address used on the Site
- Type of request (access / correction / deletion / opt-out / other)
- Any relevant context (e.g., approximate dates, form submissions)
- Country/State (to apply the correct law)